Terms & Conditions

These Terms & Conditions govern your use of the KEKOC website (“the Site”) and the purchase of products from us. By accessing this website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use this Site.

1. About Us

This website is operated by KEKOC (“we”, “us”, or “our”).
For any enquiries, you may contact us at:

Email: kekocknitting@gmail.com

2. Eligibility to Use the Website

By using this Site, you confirm that:

  • You are at least 18 years old, or using the Site under the supervision of a parent or guardian.

  • The information you provide is accurate and complete.

  • You will not use this website for unlawful or fraudulent purposes.

3. Products and Orders

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.

After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order. A contract between you and KEKOC is formed only when your order has been dispatched.

We reserve the right to cancel or refuse orders where necessary, including in cases of suspected fraud, pricing errors, or stock issues.

4. Pricing and Payments

All prices displayed on the Site are shown in the stated currency and include applicable taxes where required by law unless otherwise specified.

Payments are processed securely through third-party payment providers. We do not store full payment card details.

We reserve the right to correct pricing errors at any time. If a pricing error affects your order, you will be contacted before the order is processed.

5. Shipping and Delivery

Estimated delivery times are provided for guidance only and are not guaranteed.

We are not responsible for delays caused by:

  • Postal or courier services

  • Customs processing

  • Incorrect delivery information provided by customers

  • Events outside our reasonable control

Risk in the goods passes to you upon delivery.

6. Returns and Refunds

Returns and refunds are governed by our Returns & Refund Policy, which forms part of these Terms & Conditions. Please review that policy before making a purchase.

7. Intellectual Property

All content on this Site, including text, images, logos, product designs, and branding, is the property of KEKOC and is protected by copyright and intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, KEKOC shall not be liable for any indirect, incidental, or consequential damages arising from the use of this Site or the purchase of products.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence or for faulty goods under UK consumer law.

9. Website Availability

We aim to ensure the Site is available at all times but do not guarantee uninterrupted or error-free access. We may suspend or modify the Site without notice for maintenance or updates.

10. Privacy

Your use of this Site is also governed by our Privacy Policy, which explains how we collect and use personal data.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon being posted on the Site.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact:

KEKOC
Email: kekocknitting@gmail.com